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The Local Advantage

Yellow side

By Rachael Flanagan,

CEO, Mrs Buckét

Today, I want to have a discussion about something that’s been bugging me – the importance of buying local, especially in the world of commercial cleaning. I’ve recently had some eye-opening experiences dealing with three major public sector players who, unfortunately, aren’t prioritising local suppliers. It’s time for us to reflect, take a stand, and explore how we can change this landscape.

Buying local: more than just a catchphrase:

“Buy local” has become a mantra in many circles, and for good reason. It’s not just a catchy slogan; it’s a strategic choice that carries significant implications for our community, our economy, and our environment. When we choose local suppliers, we’re not just making a transaction – we’re investing in the vitality of our region, encouraging economic growth, and creating a network of interconnected businesses that support each other.

Reality check: Are we truly buying local?

Now, let’s get real. Despite the widespread acknowledgment of the importance of buying local, recent experiences with three major public sector organisations have revealed a disheartening reality. We’re not seeing the commitment to supporting local businesses translate into tangible actions. This gap between intention and action demands our attention and leads me to question how we can bring about meaningful change.

The challenge with huge tender frameworks:

One of the roadblocks we often encounter is the reliance on massive tender frameworks. While these frameworks are designed to streamline procurement processes, the reality is that they often create a barrier between businesses and local suppliers. It becomes so transactional, where the personal touch and understanding of local businesses’ unique offerings get lost in the bureaucracy. It’s time to step out from behind these frameworks and build real relationships with our buyers.

Building genuine relationships:

Let’s not hide behind paperwork and red tape. It’s time to build authentic relationships with our clients, especially in the public sector. These relationships go beyond the confines of contracts and transactions; they’re about understanding the unique needs and challenges of our clients. By creating real connections, we can work together to find solutions that benefit everyone involved.

Mrs Buckét’s commitment: local suppliers, local solutions:

At Mrs Buckét, we’re not just talking the talk; we’re walking the walk. We’re proud to say that we primarily source our cleaning products from Welsh suppliers. It’s more than a business decision; it’s a commitment to supporting our local community and contributing to the success of Welsh businesses.

The power of Welsh suppliers at Mrs Buckét:

Community connection: Our partnership with Welsh suppliers isn’t just a transaction; it’s a connection to the community we serve. It’s about being a part of the bigger picture and contributing to the well-being of our region.

Tailored solutions: Working with Welsh suppliers allows us to provide tailored solutions that align with the specific needs of our clients. It’s about understanding our community and delivering services that truly make a difference.

Reliability and responsiveness: proximity matters. When we source locally, we benefit from swift responses, reliability, and a level of responsiveness that sets us apart. Urgent needs don’t get lost in a sea of paperwork; they are addressed promptly.

A call to action: changing the landscape together:

So, let’s use these recent experiences as a catalyst for change. It’s not just about Mrs Buckét; it’s about transforming the landscape of commercial cleaning together, and here’s our call to action:

Advocacy for local suppliers: Let’s actively advocate for the inclusion of local suppliers in public sector contracts. Speak up, share success stories, and highlight the value that local businesses bring to the table.

Educating our buyers: Let’s take the initiative to educate our buyers on the benefits of supporting local businesses. Help them understand the positive ripple effect that comes from choosing local suppliers.

Encouraging personal connections: break down the walls between suppliers and buyers. Encourage open communication, site visits, and a genuine understanding of each other’s needs. It’s about people working with people.

In conclusion, let’s not settle for the status quo. It’s time for a change, and Mrs Buckét is ready to lead the charge. Together, we can make a difference in our community, support local businesses, and redefine the landscape of commercial cleaning.

Thanks for being part of the journey.

Rachael Flanagan


Mrs Buckét